If you need help or advice the following organisations are available to give free, impartial advice and information:

The Prison Reform Trust has an advice and information service. They can provide advice to people in prison, their families, and anyone working with prisoners. They answer queries about all aspects of the prison system. The Trust cannot provide legal advice but they will write to a prison for you if need be. Please note this is not a free phone number. You can also write to them at Prison Reform Trust, Freepost ND 6125 London EC1B 1PN.

T: 020 7251 5070 (NB If you are in prison you will to need to change your pin number to call)
W: www.prisonreformtrust.org.uk

The Offenders' Families Helpline is delivered by the organisation Partners of Prisoners and Families Support Group (POPS) as commissioned by NOMS. POPS is based in the North-West and delivers services to support the families of offenders from the point of arrest through to release and beyond. The helpline provides information and support to anyone supporting an offender through their contact with the Criminal Justice System. Information can also be accessed via our website. There is also a translation and interpreting service available if English is not your first language. 

T: 0808 808 2003 (freephone)
E: info@offendersfamilieshelpline.org
W: www.offendersfamilieshelpline.org

NACRO's "Resettlement Plus" Helpline is a national helpline offering advice to prisoners, offenders, ex-offenders, their family and friends, and all those who work with them. As well as free information and advice, they also give training and informal work shops on a wide range of issues, and they can provide an advocacy service for offenders and ex-offenders.

T: 020 7840 6464 (for non-prisoners)
T: 0800 0181259 (for prisoners only)
E: helpline@nacro.org.uk

NACRO's "Resettlement Service Finder" is an an online directory of community-based resettlement services. It is free for anyone to use and lists over 10,000 services, including housing, education and training, advice, drug and alcohol treatment, and mental and physical health services.

W: www.rsfinder.info
E: rsfinder@nacro.org.uk

UNLOCK Criminal Record Disclosure Calculator is a free online tool provided by UNLOCK, the national association of reformed offenders. The calculator will establish when a criminal conviction becomes "spent" under the Rehabilitation of Offenders Act and therefore no longer needs to be disclosed to employers and insurers, which UNLOCK say helps "remove the discrimination that acts as a barrier to successful reintegration".

W: www.disclosurecalculator.org.uk

Women in Prison advice line is a freephone service offering help and advice to women affected by the Criminal Justice System. Please note the service is only for use by offenders and ex offenders.

T: 0800 9530125
W: www.womeninprison.org.uk