Help and Advice
If you are a professional working with older offenders and ex-offenders, you may want to sign-up to our members' site, where you can access a range of free resources for working with this client group.
If you need help or advice, the following organisations are available to give free, impartial advice and information. Please note that whilst RECOOP takes every effort to check the accuracy and reliability of the resources and links provided, we cannot take responsibility for the organisations, individuals involved or their website content. RECOOP provides these links solely to inform you of the possible services available.
The Hardman Directory
The Hardman Directory aims to provide prisoners and ex-offenders with accurate, up-to-date information on the money and other resources that are available to those who are doing all they can to rebuild their lives and to contribute in a productive way to their home communities as part of an effective resettlement.
The Prison Reform Trust has an advice and information service. They can provide advice to people in prison, their families, and anyone working with prisoners. They answer queries about all aspects of the prison system. The Trust cannot provide legal advice but they will write to a prison for you if need be. Please note this is not a free phone number. You can also write to them at Prison Reform Trust, Freepost ND 6125 London EC1B 1PN.
T: 020 7251 5070 (NB If you are in prison you will to need to change your pin number to call)
The Prisoners' Families Helpline can support you if a family member is in contact with the criminal justice system. It provides advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. They support families in England & Wales and information about organisations who can support you in Scotland and Northern Ireland can be found on their website.
NACRO's Resettlement Advice Service offers advice and help for individuals with a criminal record.
T: 0300 123 1999
UNLOCK Criminal Record Disclosure Calculator is a free online tool provided by UNLOCK, the national association of reformed offenders. The calculator will establish when a criminal conviction becomes "spent" under the Rehabilitation of Offenders Act and therefore no longer needs to be disclosed to employers and insurers, which UNLOCK say helps "remove the discrimination that acts as a barrier to successful reintegration".
Women in Prison advice line is a freephone service offering help and advice to women affected by the Criminal Justice System. Please note the service is only for use by offenders and ex offenders.
T: 0207 359 6674
Revolving Doors is a charity working across England to change systems and improve services for people with multiple problems, including poor mental health, who are in contact with the criminal justice system.
T: 020 7407 0747
Sherrifs & Recorder's Fund was founded in 1808 and gives small grants to ex-prisoners and their families in London, to help them stop offending and start a new life.
T: 020 7248 2739
Forward empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years it has been working with people to build positive and productive lives, whatever their past. They believe that anyone is capable of lasting change. Its services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
T: 020 3752 5560
Local Gov & Social Care Ombudsman. Local councils must assess the social care and support needs of prisoners, and provide any required care. Your social care needs should be treated the same as if you were in the community.
If you have a problem with social care support, the Local Government and Social Care Ombudsman (LGSCO) may be able to help.
T: 0300 061 0614
- Care UK / HMP Dartmoor and the RECOOP Buddy Support Workers receive HSJ News Patient Safety End of Life Award 2019 https://t.co/tECpiDZsQO11:49am, Jul 18, 2019
- Robert Buckland QC MP visited the Lobster Pot, at HMP Leyhill & was delighted to learn about RECOOP's excellent wor… https://t.co/lErIrjXsjq9:39am, Jul 05, 2019
- Thank you @alzheimerssoc and Healthcare Dept for the first Dementia Awareness Day at the Lobster Pot giving residen… https://t.co/3aDhsfZNXH11:03am, Jul 02, 2019
- RECOOP awarded @EsmeeFairbairn grant to fund new development work to support even more older service-users across t… https://t.co/VWSeqZTyet8:56am, May 22, 2019
- Thank you @RNIB for visiting the Lobster Pot at HMP Leyhill and delivering a Confidence Building Course which was… https://t.co/nCAlLh6ckv9:37am, Apr 30, 2019
- @Clinks_Tweets Great to have Paul Grainge with us from @RECOOP_UK to speak today. A national charity specialising i… https://t.co/U1VRcLoFgl10:56am, Apr 04, 2019
- We’re pleased to be part of @clinks #flexibilityisvital and hope that momentum continues https://t.co/YqEKSW0p8v11:17am, Apr 01, 2019
- Transition 50+ Resettlement Programme “really provides a focus for the men, some of whom have spent a very long tim… https://t.co/5r9ZKJ9D0n10:05am, Mar 18, 2019
- Just published: 'A Different Sense of Time' – a portfolio of RECOOP’s age-appropriate services to aid prisons find… https://t.co/zGMs8LY5nu11:25am, Feb 19, 2019
- Over 34,000 individuals benefited from RECOOP's 50+ Day Centres in 2018 https://t.co/FR4jwYZkZx10:29am, Feb 06, 2019