If you are a professional working with older offenders and ex-offenders, you may want to sign-up to our members’ site, where you can access a range of free resources aimed at supporting you in your work with this client group.
If you are a service-user, please click here go to the Self Help section.
If you need help or advice, the following Useful Links are available to give free, impartial advice and information. Please note that whilst Recoop takes every effort to check the accuracy and reliability of the resources and links provided, we cannot take responsibility for the organisations, individuals involved or their website content. Recoop provides these links solely to inform you of the possible services available.
Accommodation Pathway Services Impact Pathways offer practitioners and service users access to over 50 accommodation providers in the Gloucestershire, Bristol, Avon and Somerset areas.
Addiction Treatment Helpline A treatment service for people with addictions, created by people in recovery.
T: 0800 140 4876
ADT Healthcare An addiction treatment provider offering a free, unbiased guidance service for people looking for treatment for all types of addiction and related mental health issues.
T: 0800 088 66 86
Age UK The UK’s largest charity working with and for older people. Age UK has a wealth of supportive documents covering Money Matters, Health & Wellbeing, Home & Care, Work & Learning and Travel & Lifestyle which can be found in our Members’ section.
T: 0800 169 2081
Alcohol Pathway Services Impact Pathways offer practitioners and service users access to 30 alcohol treatment providers in the Gloucestershire, Bristol, Avon and Somerset areas.
Alzheimer’s Society The Alzheimer’s Society is the UK’s leading dementia support and research charity for people living with dementia, their families and carers.
T: 0300 222 11 22
Change, Grow, Live was developed to support people leaving prison to resettle in the community offering rehabilitation interventions and services across the country encouraging and enabling people to stop offending and regain control of their lives.
Children and Families Impact Pathways offer practitioners and service users access to organisations providing support for children and families in the Gloucestershire, Avon, Bristol and Somerset areas.
Counselling Support Network The purpose of the site is ultimately to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free and confidential service.
T: 0844 8030 240
Department of Health Legislation and guidance from the UK government and the National Health Service.
Diabetes UK Diabetes UK is the largest organisation in the UK working for people with diabetes, funding research, campaigning and helping people live with the condition.
T: 0345 123 2399
Drug Treatment Impact Pathways offers practitioners and service users access to organisations who can offer help with drug addiction in the Gloucestershire, Bristol, Avon and Somerset areas.
Education, Employment and Training Impact Pathways offer practitioners and service users access to organisations providing services under this pathway in the Gloucestershire, Bristol, Avon and Somerset areas.
Family Lives Works for the benefit of prisoners’ and offenders’ families by supporting families who are affected by imprisonment.
T: 0808 808 2222
Fine Cell Work Fine Cell Work is a charity which makes beautiful handmade products in British prisons. Teaching prisoners high-quality needlework boosts their self-worth, instils self-discipline, fosters hope and encourages them to lead independent, crime-free lives.
T: 0203 262 0599
Focus on Finance Impact Pathways offer practitioners and service users access to organisations who can help improve the financial capability of offenders and the effect on other areas of life in the Gloucestershire, Avon, Bristol and Somerset areas.
Forward empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years it has been working with people to build positive and productive lives, whatever their past. They believe that anyone is capable of lasting change. Its services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
T: 020 3752 5560
Hestia a charity working together with adults and children in London to change their lives at times when they most need support, across a broad range of services e.g., accommodation, finances, health, training/education and practical and emotional support.
T: 020 7378 3100
Independent Age Independent Age provides an information and advice service for older people, their families and carers, focusing on social care, welfare benefits and befriending services, integrated with local support, including one-to-one and group befriending schemes.
T: 0800 319 6789
Know your money A great number of individuals currently serving sentences or recently released don’t own a bank account. Knowyourmoney explores the reasons for this, the impact this has on society and the ways you can secure your own bank account.
Local Gov & Social Care Ombudsman Local councils must assess the social care and support needs of prisoners, and provide any required care. Your social care needs should be treated the same as if you were in the community. If you have a problem with social care support, the Local Government and Social Care Ombudsman (LGSCO) may be able to help.
T: 0300 061 0614
Mental and Physical Health Matters Impact Pathways offer practitioners and service users access to organisations who offer help and support with both mental and physical health matters in the Gloucestershire, Avon, Bristol and Somerset areas.
NACRO Nacro reduces crime by changing lives. They work with the most disadvantaged people, offenders and those at risk of offending, to help them find positive alternatives to crime and to achieve their full potential in our society.
T: 0300 123 1999
Pact A national charity supporting people affected by imprisonment, providing practical and emotional support to prisoners’ children and families, and to prisoners themselves.
T: 0800 808 2003
Parkinson’s UK Parkinson’s UK looks at why Parkinson’s occurs, the wide variety of symptoms the condition may cause and the range of treatments and support available.
T: 0800 800 0303
Pension Service Starting point to help older prisoners arrange for their pension entitlement to be in place upon release.
T: 0800 731 7898
Personal Development and Community Links Impact Pathways offer practitioners and service users access to over 20 services linked to the Attitudes, Thinking & Behaviour Pathway in the Gloucestershire, Bristol, Avon and Somerset areas.
Prison Reform Trust Works to improve the treatment, conditions and support for prisoners and their families.
T: 020 7251 5070
Prisoners’ Advice Service PAS is the only independent registered charity offering free legal advice and support to adult prisoners in England and Wales through their telephone advice line, letters clinic and legal outreach sessions.
T: 020 7253 3323
Rehab 4 Addiction Rehab 4 Addiction is an advisory and referral service for people who suffer from alcohol, drug and behavioural addiction, working closely with rehabilitation centres and outpatient clinics throughout the United Kingdom.
T: 0800 140 4690
Revolving Doors is a charity working across England to change systems and improve services for people with multiple problems, including poor mental health, who are in contact with the criminal justice system.
T: 020 7407 0747
Royal British Legion Royal British Legion helps serving and ex-Service personnel and their families, providing welfare services and campaigning on a range of issues affecting Service people.
T: 0808 802 8080
Shelter Helps millions of people every year struggling with bad housing or homelessness through advice, support and legal services.
T: 0808 278 8074 (free emergency helpline is open 365 days a year)
T: 0808 274 6218 (non-emergency)
Sherrifs & Recorder’s Fund was founded in 1808 and gives small grants to ex-prisoners and their families in London, to help them stop offending and start a new life.
T: 020 7248 2739
Soldiers, Sailors, Airman and Familes Association (SSAFA) Provides support for the serving men and women in today’s Armed Forces and for those who have served – even if it was only for a single day. They also care for the needs of their families and dependants.
T: 0800 731 4880
Step Together Volunteering Step Together helps to reduce the number of people who re-offend on leaving prison. Volunteering enables people to participate in positive & purposeful diversionary activity, improving integration and developing a resilience to turn their back on the past
T: 0117 955 9042
Sue Ryder Since 2006 Sue Ryder has been supporting the rehabilitation of currently serving offenders by offering volunteering placements in its shops and central offices.
T: 0808 164 4572
Support Line Offers confidential emotional support by telephone, email and post, to help develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life.
T: 01708 765200
The Footprints Project Footprints is a charity that mentors men and women who are either leaving prison or serving a sentence in the community, but who are returning to or live in Dorset, Somerset and Hampshire.
T: 07824 332227
The Hardman Directory 2019/20 Contains useful information relating to a range of grant funding available for anyone working within prison or the community (subject to CRC/NPS management). The funding can also be applied for by individuals and families for a range of support needs. Click here to download more information about the Hardman Directory.
The Hardman Trust The Hardman Trust recognises the need to supplement the efforts of the Prison Service in providing resources for prisoners in the latter stages of a sentence who wish to equip themselves to lead a crime-free life upon release.
T: 01983 550355
The Longford Trust The Longford Trust offers scholarships to ex-prisoners to enable them to undertake higher education courses. Each scholar is also assigned a mentor – someone who can offer practical and emotional advice.
The Prison Reform Trust has an advice and information service. They can provide advice to people in prison, their families, and anyone working with prisoners. They answer queries about all aspects of the prison system. The Trust cannot provide legal advice but they will write to a prison for you if need be. Please note this is not a free phone number.
T: 020 7251 5070 (NB If you are in prison you will to need to change your pin number to call)
You can also write to them: Prison Reform Trust, Freepost ND 6125, London, EC1B 1PN
The Prisoners’ Families Helpline can support you if a family member is in contact with the criminal justice system. It provides advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. They support families in England & Wales and information about organisations who can support you in Scotland and Northern Ireland can be found on their website.
T: 0808 808 2003 (freephone)
The Silver Line The Silver Line Helpline provides suport for older people through sign-posting, a befriending service to combat loneliness and a means of empowering those who may be suffering abuse and neglect.
T: 0800 4 70 80 90
UNLOCK – for people with convictions Unlock is an independent award-winning national charity that provides a voice and support for people with convictions who are facing stigma and obstacles because of their criminal record, often long after they have served their sentence.
T: 01634 247350
UNLOCK Criminal Record Disclosure Calculator is a free online tool provided by UNLOCK, the national association of reformed offenders. The calculator will establish when a criminal conviction becomes “spent” under the Rehabilitation of Offenders Act and therefore no longer needs to be disclosed to employers and insurers, which UNLOCK say helps “remove the discrimination that acts as a barrier to successful reintegration”.
Women and domestic abuse Impact Pathways offer practitioners and service users access to organisations who offer services tailored for women in the Gloucestershire, Avon, Bristol and Somerset areas.
Women in Prison Women in Prison supports and campaigns for women affected by the criminal justice system. They assist women with advice on housing, education, mental health, legal rights, work, benefits, debt, domestic violence, and more.
T: 0207 359 6674
Working Chance supports women with criminal convictions to find quality work with mainstream employers, helping them break the intergenerational cycle of disadvantage and crime.
T: 0207 278 1532
To find out more about Recoop and how we help professionals working with older people with convictions, please contact us.